Code Violations & Reporting

Speak Up!

The Company offers many ways to ask a question relating to the Code or to report a possible violation.

If you see something that you think is wrong, don't worry about the repercussions of sharing it. In no event will you or any Associate be subject to reprisals, retribution or any career disadvantage for complying with the reporting or other requirements of this Code. Company policy strictly prohibits any retaliation for reporting under this Code.

Of course, false reporting of violations -- when done knowingly or recklessly -- will not be tolerated; but if you have actual knowledge of or a reasonable basis for suspecting a violation, you should err on the side of making the report.

  1. Know that we have an Open-door Policy that encourages you to take all problems to your Manager for a full and frank discussion.
  2. If for any reason you are uncomfortable taking the matter to your Manager, or if you are not satisfied with the resolution of the matter through the Open-door Policy, contact your business Vice President or Director of Human Resources.
  3. Any reports of suspected violations concerning accounting, auditing or accounting controls will be reviewed by the Audit Committee of the Company's Board of Directors.
  4. If you believe the matter is too sensitive to be handled by your Manager, Vice President, or Human Resources Director within your Brand or Function, or if you are not satisfied with the resolution of the matter at that level, you may call The Ethics Hotline at 888-884-7218. The hotline is operated and staffed by an independent company that provides a reporting service for all of L Brands. All reports to the Company concerning issues under the Code will be kept confidential to the extent reasonably possible, and, if necessary, reports can be made anonymously. You may contact The Ethics Hotline 24 hours a day - 7 days a week.
  5. If you have any questions concerning our Code please contact Douglas L. Williams, Senior Vice President, General Counsel and Chair of its Business Ethics Committee. Mr. Williams is also available to all Associates for information and assistance on any matter in this Code. He can be reached at: P.O. Box 16000. Columbus, OH 43216 or email:

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Consequences for Violations of Our Code

All violations of our Code- no matter how trivial they may seem at the time - are harmful to the interests of the Company and will be treated accordingly. Associates who violate the Code are subject to disciplinary action up to and including termination of employment. The following are examples of conduct that may result in discipline under this Code:

  • Actions that violate a Company policy.
  • Requesting or permitting others to violate a Company policy.
  • Failure to promptly report a known or suspected violation of a Company policy.
  • Failure to cooperate with Company investigators or auditors.
  • Retaliation against another Associate or third party for reporting a policy violation or cooperating with a Company investigation.
  • For managers and supervisors, failing to use reasonable care to prevent or detect a violation or otherwise failing to demonstrate the leadership and diligence necessary to ensure compliance with Company policies.

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The Company will waive application of the policies set forth in this Code only where circumstances warrant granting a waiver. Waivers of the Code for directors and executive officers may be made only by the Board of Directors as a whole or the Audit Committee of the Board and will be disclosed as required by law or regulation.

The Company has more detailed policies for certain subjects discussed in the Code. For more information about these policies, see your Human Resources department.

This Code and the policies discussed in it are not an employment contract. No contractual rights are created by issuing the Code or the policies.